Privacy Policy

Last updated: December 2026

1. Introduction

Secondary Glazing Installers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or consultation
Contact us via phone, email, or our website
Subscribe to our newsletter
Use our online calculator

This information may include:

Name and contact details (email, phone number, address)
Property information relevant to your enquiry
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on our site
Referring website addresses
Device information

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services
Respond to your enquiries and requests
Send you relevant updates and marketing communications (with your consent)
Analyse website usage and improve user experience
Comply with legal obligations

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Data Sharing

We do not sell your personal information. We may share your data with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Object to processing
Data portability
Withdraw consent

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@secondaryglazingspecialist.com
Phone: 0207 060 1572
Address: Arch 141, MacFarlane Road, London, W12 7LA